Frequently Asked Questions

How often should I have my carpets cleaned?
Most homes benefit from professional carpet cleaning every 6 to 12 months, depending on foot traffic, pets, and household needs.
Are your cleaning products safe for pets and children?
Yes. We use eco-friendly, non-toxic cleaning agents that are safe for both kids and pets while still being effective against dirt and stains.
How long does it take for carpets to dry?
Dry times vary based on humidity and airflow, but most carpets dry within 4–6 hours. We'll give you tips to speed up the process after your cleaning.
Can you remove pet stains and odors?
Yes, we specialize in pet stain and odor removal using deep-cleaning methods and enzymatic treatments to break down lingering smells.
Do I need to move furniture before cleaning?
We ask that you move small and delicate items ahead of time. We can move some light furniture if requested, and work around larger pieces.
Do you clean area rugs as well?
Yes, we clean most area rugs on-site. For specialty rugs (wool, silk, etc.), we may recommend off-site cleaning for best results.
How long does a cleaning appointment take?
Most residential carpet cleanings take between 1–2 hours depending on the size of the space and the level of soiling.
Will you give me a quote before starting?
Absolutely. We always provide a clear, upfront quote before we begin any work, so there are no surprises.
Can you clean carpets in apartment units?
Yes, we regularly service apartments and condos. We have portable equipment for upper floors and hard-to-reach units.
Do you offer commercial carpet cleaning as well?
Yes, we provide commercial carpet cleaning services for offices, retail stores, medical buildings, and other commercial properties across Pierce County.